Orders are processed within 1–3 business days (no processing on weekends /holidays). After that, delivery takes 5–10 business days in the US, 7–15 in Europe, and 10–20 for other international destinations.

Shipping is calculated at checkout based on your order and destination.

For international orders, your country may charge import duties or taxes on arrival. These are the customer's responsibility, not Why Shelf's.

You'll get a confirmation email with a tracking number as soon as your order ships.

Contact your local carrier first to investigate, then email us at support@whyshelf.com if it's still unresolved.

You have 30 days from delivery to return an item, as long as it's unused, undamaged, and in its original packaging. Email support@whyshelf.com to start a return.

You cover return shipping unless the item was defective, damaged, or incorrect. Approved refunds are issued to your original payment method within 5–10 business days.

Final sale items, used/worn/damaged items, and gift cards.

Email support@whyshelf.com, call +1 559 508 2300, or write to 30 N Gould St, Sheridan WY 82801, United States.